Indigo Airlines — Pre booked Flight cancelled without notice and intimation

Government

Jul 9, 2021

Address:

359-2 Sector 4 B Gandhinagar Gujarat 382006 India

I had booked my flight From Ahmedabad to Raipur by paying advance of RS 800 PNR /Booking reference IKMNWZ.
I WAS FIRMLY DETERMINED to go-ahead with this booking
However I remained busy as a quasi judicial officer-independent member Consumer grievance Forum UGVCL (Gujarat Electricity Regulatory Commission) and today tried to book for the same PNR However the same has been cancelled and I have been charged RS 800 .I never received any reminder or notice for the same from Indi Go. This is against he principle of Natural justice
I want to book the same flights on the same booking order
Indigo MAY LOSE a permanent flier like me because of this deficiency in service
Dr Dinesh Kapadia
Joint Secretary(y( retd ) Government of Gujarat Presently Independent Member Consumer Grievance Forum UGVCL Government of Gujarat
[protected]

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IndiGo customer support has been notified about the posted complaint.

Jul 09, 2021

Updated by Government I want to book the Flight from Ahmedabad to Raipur round trip on 1 August on the same booking order
Otherwise I will be compelled to book another Airlines

Jul 19, 2021

Updated by Government I have yet to receive a message on the status of my complaint DT 9JULY 2021 booking ref IKMNWZ