I am booking indigo flight tickets in paytm. cancelled a seat ticket from dubai to delhi flight so airlines initiated a refund amount of 800.inr rupees. But that is not credited to ur account..so, please check it and refunded back to your account
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Aug 6, 2022
Complaint marked as Resolved
IndiGo customer support has been notified about the posted complaint.
Verified Support
Jun 29, 2022
IndiGo Customer Care's response Sir,
We are concerned to take note of your disappointment. It was never our intention to cause hassle. We understand your struggle. As per our records, the refund has been processed to the travel agency's account. Since the reservation was made via an agency therefore you need to contact the concerned agency for further assistance.
You may reach out to us via Twitter/Facebook DM and also our customer care team OR write to us at customer.[protected]@goindigo.in for more assistance. We look forward to your kind understanding.
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