[Resolved] Indigo Airlines — refund amount deducted two times

Hassan Sheikh

Address:

H.no 06 , nanus valpoi, goa - india, 403506

Hi,
I was travelling from Goa to Maldives. My flight was booked by my agency from Germany with credit card. At Goa airport they didn't allow me to board as I dont have credit card copy. They make me to fo payment again and they confirm money will be refunded.
It's more than one month I didn't get my money back.
Kindly request u to check the matter.
Thanks
Hassan sheikh

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Jul 13, 2019

Complaint marked as Resolved

IndiGo customer support has been notified about the posted complaint.

Verified Support

Jun 08, 2019

IndiGo Customer Care's response Hi Hassan,

This is unusual. Let us get this checked for you. Appreciate your patience.

Regards,
Team IndiGo

Verified Support

Jun 08, 2019