[Resolved] Indigo Airlines — refund amount not credited in account | |
The complainant had booked two air tickets from lucknow to pune. First booking no. Emt45982866, pnr no. Khup2k (Indigo) on 18/05/2018 in the names of madhumita kar & vidushi kar and second booking no. Emt45985002 pnr no. Khfu9n (Indigo) in the name of ashok kumar kar. The said bookings were cancelled on 19/05/2018 as the travel plan was cancelled. The refund amounts have not yet been credited to customers bank account. Was this information helpful? | |
Jul 4, 2018 Complaint marked as Resolved IndiGo customer support has been notified about the posted complaint. Verified Support Jun 02, 2018 IndiGo Customer Care's response Hi, We would like to inform you that booking has been cancelled and the refund has been processed towards travel agency account which is used while making the booking. We request to get in touch with respective travel portal to claim the refund. Regards, IndiGo Team | |
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