[Resolved]  Indigo Airlines — refund

Dear Sir/Madam,
I, Vimal Sharma, booked your flight 6E-535 from Jammu to Delhi on 1st Jan, 2018. It got cancelled due to some unknown reasons. Though I was assured there that my money, which is around 5 thousand 5 hundred rupees, will be refunded to me in my bank account, but it has not refunded to me yet.
I urge you to look at my problem as early as it is possible and refund me my money
I'll be highly pleased with your service.
Thank you
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Aug 6, 2021
Complaint marked as Resolved 
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Hi Vimal,

As checked, your flight was cancelled due to low visibility at Delhi Airport. We regret the inconvenience caused.

Refund of INR 4576.00/- has already been initiated from our side on 2nd Jan, 2018 against PNR EC9EMZ!
As per our internal policies, the refund will be processed to respective agency.
Let us know if you need further information on this.

Regards,
IndiGo Team

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