[Resolved] Indigo Airlines — refund

Dalbir Rana

from Coimbatore, Tamil Nadu

Address:	New Delhi, Delhi
Website:	Indigo customer care website

Refer pnr numbers l7g2ul chennai to chandigarh and lyd8jc from cahndigarh to chennai. Due to closure of chandigarh airport on 17 feb and 24 feb 2018 respectively on ibid pnrs i was made to travel up to delhi and return journey also from delhi. Air fares for 03 person's from delhi to chandigarh and back was supposed to be refunded. I have received only rs 1050 as one side refund and the other has not been refunded till date. To add up to my dissatisfaction the amount of rs 1050 for 03 persons for delhi to chandigarh is just seems to be ajock. Kindly look into a matter and a judicious refund is expected from your esteem company. Thanks as i and my family is a regular traveller of indigo.

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Apr 19, 2018

Complaint marked as Resolved

IndiGo customer support has been notified about the posted complaint.

Verified Support

Mar 19, 2018

IndiGo Customer Care's response Hi Dalbir,

With reference to your post we have reviewed the matter internally and would like to inform you that partial refund of INR 1049 for Delhi to Chandigarh and INR 1050 Chandigarh to Delhi has been already processed in the same account used while making the reservation.
Let us know in case any further assistance is required.

Regards,
IndiGo Team