[Resolved]  Indigo Airlines — refund

Address:

Ahmedabad, Gujarat

I had flight from ahmedabad to mumbai pnr number is hcvc2s. At the ahmedabad indigo staff has made me to pay twice that they said your cv is not verified because payment was made from the travel agents master card. I didn’t wanted to miss that flight so i paid for the another ticket and they promised in a written that they will refund it in the bank account in which i have give them the details after one week, but unfortunately after two week i have checked with them and they said they already transferred in to the agents account. Here my concern is why they made the refund in that account in place of my account! I already provided them the details and this is really embarrassing for the airline like indigo that they making such trouble to the customers on the airport and while refund is really inconvenience and unacceptable. Still i haven’t received my money back, now i am going to sue for this and also sending the copy of the email to the media with the proof of written confirmation on the paper from the staff indigo that they will provide the refund in the same account what i have mention the details and they didn’t. This is really inconvenience and i am not recommending to the other clients not to prefer indigo airlines. Ahmedabad staff is not at all cooperative they just want to cheat the customers.