[Resolved] Indigo Airlines — refund for canceled ticket | |||
Indigo has cancelled my flight from kochi to delhi on 16 aug 2018 due to water lodging, flight no 6e 6468 pnr zfkjwj. But till now indigo has not refunded my money, only mailed me that they refunded money on 15 aug 18. But after many conversations they have failed to give transaction id and transaction details about refund. They are arguing that transaction id not generated. Indigo is harassing me mentaly and economically. Their customer care exexutive are also behaving rudiously Was this information helpful? | |||
Oct 4, 2018 Complaint marked as Resolved IndiGo customer support has been notified about the posted complaint. Verified Support Sep 03, 2018 IndiGo Customer Care's response Hi Ankita, We understand your concern and would like to inform you that full refund has been processed in the travel agency account used for making the booking. Kindly get in touch with the respective travel agency to claim the same. Regards, IndiGo Team | |||
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And my e-tickets were in my mobile and unfortunately internet lost my phone that time. Your Help Desk demanded Rs. 50 per Ticket to issue physical tickets. This is illegal and against the rules that is highly objectionable and should be abolished in future.