[Resolved] Indigo Airlines — Refund / ftd travel

[Resolved] Indigo Airlines — Refund / ftd travel

M mukherjee goutam from Darwha, Maharashtra

Understood from indigo that my refund was processed on 22nd april 2021, but till date did not received refund from ftd travel, unable to contact them, they are not answering my phone call. goutam mukherjee and minati mukherjee pnr no : mwzija pnr no : iifhvc Was this information helpful? No (0) Yes (0)
Aug 5, 2021 Complaint marked as Resolved IndiGo customer support has been notified about the posted complaint.
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IndiGo Customer Care

from Delhi, Delhi

Verified Support

Mr Mukherjee,

The full booking amount has been refunded to the primary mode of payment i.e. virtual id of the primary agency under the mentioned PNRs. Generally, it shouldn't take longer than 3 weeks to be credited. Please contact only your concerned agency to claim the refund if not credited by the mentioned timeline.

Regards
Team IndiGo