[Resolved]  Indigo Airlines — refund not credited to account after cancellation

Address:

S 17/92 ,Nadesar, Varanasi, Uttar Pradesh, 221002

I avaneendra nath maurya complained many times to the customer care for the refund of my flight from vns to ccu and ccu to bkk and back which was canceled due to fani and the pnr are as follows: vl4f2k, ag7m2g, ul137k, and oe4dss, i personally visited at varanasi airport submitted my bank details and the same was updated against refund with in 7 working days but instead today is 20 th and after calling your customer relation officer they informed that the money is on hold and i can use it in my next travel. Please be informed that i need the refund in my account immediately and kindly also explain the reason of non refunding.
Avaneendra nath maurya (Advocate high court allahabad)