[Resolved]  Indigo Airlines — refund not given

Sir /madam,
My name is aman yadav. I boarded a indigo (6e-372) flight (From kolkata to chandigarh) on date 29/11/2018 time 4.50am (Pnr no. - cyf3gv)
Sir the flight was about to reach chandigarh at 7.30am (2hours 40minutes)
But flight did not landed till 7 hours, the passengers were feeling suffocating but the flight attendents were ignoring.
Than around 12.30pm we landed that too at delhi airport (Destination was chandigarh)
Indigo did not provided further plane for us to reach destination. When passengers started questioning they promised to refund the ticket price into our respective accounts this whole thing was organised by mr. Arun (Asst. Manager indigo airlines delhi airport counter)
All passengers reached destination by taking taxi /other medium with their own money.
Since then 20 days have paased there is no refund has been given when i called them regarding this then they refused my claim from considering.
This is a direct case of fraud done by indigo
I have lost all the trust from our domestic airlines (This was my first experience of flying)
I came to this platform to seek justice

Complainant - aman yadav