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Indigo Airlines — Refund not received

I had cancelled my booking to Goa booked via PNR - WPQISI on 1st Jan 24
Travel dates were 3rd Jan and return on 6th Jan 24.
It was a flexi ticket and therefore I am entitled to a refund.

Request you to process my refund at the earliest.
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Today is 29th Jan and I have not received an update on my complaint. Please let me know.
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