[Resolved] Indigo Airlines — refund of booking amount | |
Pnr-wnthjk Due to complete shut down for next 21 days i. E. Till 15.04.2020, i have cancle booking schedule on 03.04.2020 from nagpur to mumbai. Company has deducted huge amount towards cancellation which is against government guidelines. Please therefore looked into and refund entire booking amount.in case i have not received full refund i may require to take this matter with appropriate authority including govt. Of india. Was this information helpful? | |
Aug 7, 2021 Complaint marked as Resolved IndiGo customer support has been notified about the posted complaint. Verified Support Aug 12, 2020 IndiGo Customer Care's response Dear Mr. Tripurwar, We can understand your situation and can offer you cancellation charges in the form of credit shell which can be used before 1 year from the date it is issued and the remaining amount has been alread refunded to the initial mode of payment. Please share your confirmation so we may issue credit shell. Regards, Team IndiGo | |
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