Indigo Airlines — Refund of Charges - Medical Emergency

Address:

1804 Lilium Building Nahar Amrit Shakti Chandivali Andheri(East)

PNR : TPIM7G, Name of Traveler : i) Ankita Gupta ii) Dinuraj Sugumaran, Sector & Date Travelled : Mumbai-Leh on 26.10.22 & Leh -Mumbai on 02.11.22
Complaint : In view of medical emergency of mother of Ankita Gupta, travel plan for return journey was re-scheduled from 04.11.22 to 02.11.22. There was additional charges were levied inspite of informing the same while changing return journey date. It has been told that it will be informed at appropriate level to consider the request not to charge additional amount. However, no response received till date. Since return journey travel plan was changed due to medical emergency, the refund of extra charged amount may please be looked. I am writing on behalf of my daughter Ms. Ankita .Thanks.
My mail id : [protected]@gmail.com and mob no. [protected]