Indigo Airlines — Refund of rs.4500/-

To
The managing director.
Indigo
Gurgaon
Dear sir
Sub:
Ref: preeti jain a224-225 rohini sector 8 rohini delhi -110085 tel:[protected] email [protected]@yahoo.Co.In
Flight from delhi to raipur on 09/08/2016 time of departure 6.50 morning
This is with reference to above that i reached indigo counter at airport at 5.55 in the morning and was not allowed to check in stating that i was late and they made and forced me to pay rs. 4500 extra for next flight at 8.35 flight which i have to pay due to negligence of your staff. I missed the flight not because of my fault but because of long que at counter, absence of additional counter for raipur or ready departure flight, non announcement at the counter and non assistance and rude behavior of your staff on and off the count
In view of above i request you to kindly refund rs.4500/-.In case no response / refund is received by me in 7 days i shall be forced to take the legal action.
Thanking you
Yours faithfully
Preeti jain
Chartered accountant