[Resolved]  Indigo Airlines — refund of the amount as the indigo misguided the passenger hence the flight was missed

Address:

Ndesign interior solution, plot no 35, jaitala road jai durga colony nagpur 440022, Nagpur, Maharashtra, 440022

Sir/madam,
This is to bring to your notice that 3passengers newly travelling from pune to nagpur via flight no 6e 284 on 26th 00:50 was misled by indigo instead they went on 26th midnight to catch the same flight which was already departed also there was nothing mentioned on the ticket as am or pm hence the passenger got confused of the departure.. I contacted to your customer cell they said only 1800/- would be refunded for also the passengers got their time their money and day waisted. Hence forth i ask for the full refund or i shall be going via legal action against indigo airlines the total amount is 11, 733/- with pnr mgdrgz seat no 15a/b/c since they were travelling for the first time so it was a time issue the indigo airlines s not taking any on themself beide customer service says what we have to do s send mail cant call every customer for the same