Indigo Airlines — Refund of the amount got debited from my account

Website:

www.goindigo.in

I m priyanka, , , i ws booking my ticket frm vizag to indore, , on 12th september, , , , during the process transection id generated, , , [8a57b70366e[protected]]...for INR 3952 and amount got debited from my account bt der ws no information about ticket confirmation. i contacted to customer care ann they adviced me to book again and also told me tht i vl gt refund...again i booked bt d same thing happend with me, , , , amount got debited, , , , , got transection id [84861deede5c[protected]] bt once again, , , no confirmation, , , and no refund at all...n i tried customer care around 20 times, , , , , bt can't able to contact with them.

plz resolve it soon.