[Resolved] Indigo Airlines — refund of the money

[Resolved] Indigo Airlines — refund of the money

T TeamOMI Sales from Delhi, Delhi

Dear Team Greetings of the Day! My father was booked under PNR/Booking Ref.: VKQ9WN from Colombo to Delhi. 12th March 2019 starting from Colombo & 13th March 2019 reaching delhi. Total fare was INR 21594/- Due to death of his sister on 8th March 2019 he has to prep one his flight to 10th March 2019 starting from Colombo & 11th March 2019 reaching delhi. Total Fare INR29044/- I tried my level best to make the customer care executive understand that we should not be shared extra as there is a demice but no one listened. I am attaching all the documents as I need the refund for the additional amount i have paid. Booking under name of passengers Mr. Neeraj Bhatnagar & Anuj Bhatnagar : [protected] Total Refund amount : INR7450/- Death Certificates attached Best Regards Meggh [protected] +2 photos Was this information helpful? No (0) Yes (0)
Jul 23, 2019 Complaint marked as Resolved IndiGo customer support has been notified about the posted complaint. Verified Support Jun 08, 2019 IndiGo Customer Care's response Hi Meggh, We are sad to know about the loss. As checked, our customer relations team is in touch with you and requested to share some details. Kindly reply on the same mail for further assistance. Regards, Team IndiGo
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