Indigo Airlines — Refund of Ticket Amount kept on hold from last year

Address:

491001

Dear Sir,

We wish to inform you that our ticket against PNR Number: [protected] was earlier informed of refund Rs, 1269/- and till date not yet refunded and now informing of the refund amount of Rs. 1080 which will be refunded back to your respective account shortly vide your mail dated 12.10.16, which is very shocking and shows how dare you are of grabbing customer money. We would inform you that there was complete water logging in Chennai and no air service was possible on those day from the date of our cancellation.

So we request your honour to kindly refund the total booked amount of Rs.3269/ with interest as more than one year our money was retain, so pay interest accordingly.

Please hurry, else we may go to the Consumer forum for the refund of desired amount.

For any problem please contact us 24x7 Hrs. Customer Support at[protected], Fax No.[protected], Chennai Care No.[protected]

Regards,

Hare Keshav Tiwari

Mob.No. [protected], [protected],