[Resolved]  Indigo Airlines — refund on tickets

Address:Seminary Hills, Nagpur, Maharashtra, 440007

I v vinay kumar booked a ticket in jan 2019 from kochi to nagpur for may/5 under pnr jgyjxj on defence booking. Due to present security senario my leave is cancelled and iam not able to travel. My onward booking was already cancelled and i was fully refunded. (Pnr - tkdltn). Request refund my return journey also considering present situations. Thanks
Was this information helpful?
No (0)
Yes (0)
May 31, 2019
Complaint marked as Resolved 
IndiGo customer support has been notified about the posted complaint.
Verified Support
Apr 26, 2019
IndiGo Customer Care's response
Hi Silpa,

We totally understand your concern. As checked, cancellation with the full refund has already been opted by the passenger under the reference number TKDLTN. The amount has been processed to the same mode of the payment which was used at the time of reservation.

Regards,
Team IndiGo
Complaint comments 

Comments

To the author Mr Silpa Vinay
Seminary Hills, Nagpur District, Maharashtra, India

In order to verify facts and in order to trust some one, the basic evidences shall be accessable.

- PNR TKDLTN and JGYJXJ were not issued at this site.

- this site did not issue neither the ticket nor the cancellation notice nor security senario.

If the author is ready to spend from Rs 8'000 for the civil process before the court, please go ahead!

The last effective date for complaining against the act of the carrier is 30 days (360 days in all) following the last flight of PNR for such cases.

sr manager for ICAO / IATA irregulatory matters (Asia and Europe)
Aryan engineers Ltd
for request with documents, email to aryan(at)vivaldi.net

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    IndiGo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    53%
    Complaints
    5610
    Pending
    14
    Resolved
    2885
    IndiGo Phone
    +91 12 4435 2500
    IndiGo Address
    Level 1, Tower C, Global Business Park, Mehrauli-Gurgaon Road, Gurgaon, Haryana, India - 122002
    View all IndiGo contact information