Indigo Airlines — Refund Requested - Credit Card Charged due to Incomplete Reservation on Indigo. Website In Website

On Saturday, 23rd Sept, I used the GoIndigo.In Website for booking flights from Pune to Jaipur (20nd Dec - 22nd Dec) for 4 adults. The total amount was charged to my credit card ending with *** *333. Subsequent to submission, I did not get any PNR number nor any communication regarding the confirmation of the charge / ticket itinerary.

After 30 mins, I recd an email stating that the 'booking is not complete'. Hence I thought that the credit card will not be charged. I have checked my emails - inbox and spam and do not see any emails from Indigo.

However, today on checking my credit card transactions, I see the charge on my credit card . As of writing this email, I have seen NO communication for charge nor any itinerary from Indigo. So, I would urge you to revert the TOTAL amount back to my card.

Meanwhile I completed my booking via MMT for the same itinerary.

Hence the amount charged by Indigo to my credit card must be reversed