Indigo Airlines — Refused in Boarding into Indigo Flight 6E-3869 on the Ground of Late Arrival

Address:	Kolkata, West Bengal, 700052
Website:	www.goindigo.in

I was about to travel to Bhubaneswar through Indigo Flight 6E-3869 which was scheduled to be departed at 19:45pm on 4th July, 2017.Due to heavy rain I got stuck in traffic jam and reached to the check in counter at 7:10 pm. The check in counter personnel denied to give me the boarding pass inspite of requesting him repeatedly and I was not carrying any checked in luggages as well. When I had a discussion with their senior authority, they rather told that I reached to the airport at 7:25 pm which was a big lie. Later I came to know that the flight departed at 8:12 pm instead of 7:45 pm, though I was not allowed to board . The harassment I faced today was beyond my imagination which resulted in increasing my mental pressure. Hope you will look into the matter and investigate properly and please make sure that no other passengers face harassment further like I faced today.

Thanking you
Roshni De