| Address: | 632014 | | Website: | book.goindigo.in |
As i am traveling from chennai to raipur via hydrabad from the Indigo airlines with the details of flight 6E-384 @ 06:00 AM on Saturday 09April 2016 with PNR number CYMQ8D. I was in the emergency to reach in destination but i was stuck in the Que/ line inside the Airport at 4.45 am of saturday 09th april 2016 for bag/luggage check-in and soon i have managed and checked with it and immediately reach to boarding counter of the Indigo airline at around 5.00 Am of the same day . They are start telling that i have missed the flight due to reporting late to counter but i was 1 hour before for the flight. Now the misbehaving of the customer service officer some name Suresh starting with me. as i was in the hurry and don't wanna miss the flight so i start requesting actually begging with him and he told me for help if i would report to some concern counter of them, but still i reported their they also wasted my time and helpless. so they also wasted my time in it after that they putting all of there workload and problem issues on passengers, which is baseless and unnecessarily regardless. After that my flight missed and they told me to book for next flight which is not affordable for me at that instant but i have an emergency after that also i afford. ultimately they have bluffed me with kind o[censored]nsatisfactorily excuses and all over the instance i was traveled to my home with around 100000 INR. Kindly compensate the extra amount which is charged by the Indigio airline for all this drama. or else i will have to take some strict action against them. moreover they are allowing some of the passengers after some personal discussions with them which means some wrong things or kind of partiality with me.
.So seeking for the justice and compensate with the extra charged amount for the second time payed by me for the same flight company due to their mistakes only. And this same thing happened with many of the people on that day, i think daily they are doing the same. but if justice will not be for this worst management system then some revolution will be definitely be start.
With regards,
Saurabh Jain Was this information helpful? | 
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