[Resolved]  Indigo Airlines — regarding boarding issue by ground staff at ahmedabad airport

Address:

Ahmedabad, Gujarat, 380054

To the authorized person, indigo airline, this is milind r chovatia from ahmedabad, i was having a booking by your airline to mumbai on[protected] by flight no 6E9858 . at 5.20 am, i arrived at check in counter exactly at4 .35. but they said that boarding is closed. i told them that am already 45 min prior to checkin and i even don't have a checkin baggage. but the lady at the counter wasted my time aprox 7 to 10 mins and then she called the manager i think minal and ravi were their name. the arrived at the counter and said me that we have completed boarding at 4.42 am, then i told them that this lady is saying that boarding is completed at 4.35 and you are saying at 4.42 am. she wasted my time and after several request they did'nt allow me to checkin. i was having a very important meeting in mumbai at 8.30 i requested them many times . all ground staff were free but no one tried to help me out. they told me that pessanger details are already sended to gate at 4.45 . i repeated that i arrived at 4.35 are u all making me full. it was a ahmedabad airport which is not very big. and even security check counters were empty. i again requested that i will reach to gate in 5 mins means 30 mins prior departure. again they made me full that aircraft doors are closed and flight is on the way. and they told me that they will accommodate me in next flight which was at 6.40 and told me to pay 100 rs extra . then also i agreed but at booking counter they asked me to pay 4750 rs for next flight.
i have traveled by your airline for more then 100 times but this was the worst experience. all the ground staff was making me foolish one of them told me that we would have considered your boarding if there were a Que of passenger. i am asking you one thing that can't any one of ground staff come with me to gate and update the passenger list 40 mins prior to departure ?
in my life i must have traveled more than 1000 times with different airlines.
i didn't face issue like this .
now am having my next flight by indigo from mumbai to ahmedabad on 20/07/2018 by flight no 6E-6433 another one from ahemadabad to mumbai on 23/07/2018 by flight no 6E-984 . I WOULD LIKE TO CANCEL ALL MY TICKETS AND WOULD NEVER LIKE TO TRAVEL BY INDIGO AT ANY COST.
I HAVE MADE A COMPLAIN AT AIRPORT AUTHORITY TO CHECK THE CC TV FUTTAGE TO CONFIRM THAT I WAS AT CHECKIN COUNTER AT SHARP 4.35.
AS YOUR STAFF WAS NOT READY TO ACCEPT THEY TOLD ME THAT YOU ARRIVED AT 4.40 AM.