Indigo Airlines — regarding extra baggage

 
1 Review
 Bguha on Jan 1, 2018
Dear sir
I have a confirmed ticket pnr no z9rkpv flight no 237 at check in i was told that i have an excess baggage of 11 kg. The staff at booking counter 17 mr abhishek asked me to find out if there was any known person (Relative) travelling with the same flight. So i waited outside of q and after about an hour spotted one such willing traveller. But on approaching mr abhishek he flately declined. Imay ask indigo why at all i was made to wait so long as directed by the said staff if that was of no use. I approached the senior staff but of no avail pl take urgent necessary action so that indigo is not tarnished dr b guha cms ecl cil
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