[Resolved]  Indigo Airlines — regarding missed flight

I had booked 4 tickets from bangalore to cochin for 4 pm flight on oct 6. That day bangalore traffic was too hectic. I reached the indigo desk at 3.10 pm.. They have denied my flight and informed tht am too late.. Am really disappointed.. They didnt make any support not to miss the flight instead they made me to miss the flight. I need my money refunded