Indigo Airlines — Regarding Missed Flight Due to Poor Executive Help

Address:	Gurgaon, Haryana, 122001
Website:	www.goindigo.in

Sir,

This is to inform you that I had my flight yesterday Indigo 6E 939 for Guwahati at 7:45 AM (Departure Time) and I reached Airport at 6:54AM and when reached to Check in myself i found that not even a single Machine was working. I couldnot even found a single Indigo executive to help me out there. I immediately rushed towards Indigo members and despite of me saying that I might miss my flight none of your member supported me so that I can check in securely.
But I have to stand in queue and when I reached the counter, your executive said no more checking is allowed.
Later when I described the same to your executive, they asked me to pay Rs. 3200 as a fine/additional amount so that I can board next flight which was at 5:00PM. I paid Rs.3200/- additionally.

I request you to please improve the service quality and get my amount of Rs.3200/- refunded.

My email Id is rpt.[protected]@gmail.com