Indigo Airlines — Regarding negligence and full refund of money refundable on missing a flight

Address:

Nagpur, Maharashtra

Hello, My flight dated 26th of august was, no.6E-403, Airline PNR R9YCGJ, E-Ticket Number- R9YCGJ was missed by me despite reaching well ahead of time and after security clearance. First of all, the flight was rescheduled from 15:40 hrs to 1615 hrs. I got the message for this delay and also an IVRS call which i attended. On top of this the gate number was changed without announcement and without an prior intimation to me. i was present on the gate number mentioned on my ticket well ahead of time. I missed my flight due to negligence of your staff and bad customer service. Please refund my full ticket cost. Kushal Jadhav