[Resolved] Indigo Airlines — regarding not allowed to board the flight.

Amar Debnath

from Delhi, Delhi

Address:

New Delhi, Delhi

Dear indigo,
Flight no-6e2912, date[protected], new delhi to raipur is my flight details. I was already inside and gave my luggage for checkin at 16:30pm while my flight was at 17:30pm. But the indigo staffs at the last chekin gate didnotallow me to board the flight and said you are late. But i was not late as they allowed the person just previous to me and they stopped me. Unnecessary they argued and misbehaved with me. Is this the nature, behaviour and character of indigo members? Please try to opt or learn good behaviour and requirements before doing a job. Instead of creating issues they should find out some solutions for us. Please train your employees properly so that travellers should not face such issues.

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Nov 30, 2018

Complaint marked as Resolved

IndiGo customer support has been notified about the posted complaint.

Verified Support

Oct 30, 2018

IndiGo Customer Care's response Hi Amar,

We are sorry for the experience. Kindly share your booking reference/ PNR number so we may look into it.

Regards,
IndiGo Team

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Comments

Karthik97422

I have booked a ticket for a travel from Chennai to Delhi as round trip. By mistakenly i entered my friends name without middle name. Like the full name is "Karthik Ammasaigoundar Ravichandran" but entered as "Karthik Ravichandran". How can i change or its not needed allowed to board?

IndiGo Customer Care's response, Oct 31, 2018

Verified Support

Hi Karthik,

We would like to assist you on this. Kindly share your contact number and a convenient time to speak with you in this regard,

Regards,
IndiGo Team