Indigo Airlines — regarding refund amount due to cancellation flight from the airline (indigo) due to corona 19 | |
Hello team, This is hareshkumar patel. I had booked my indigo flight departure 05th apr, 2020 (Ahmadabad to bangalore) but due to corona 19 airline had cancelled flight. I was given two options from the indigo airline 1) if we cancelled the flight then cancellation charges 3k i have to pay which i cannot afford. 2) reschedule the flight on any other day but whatever flight rate on that day i have to pay. I have checked the flight fare and it is almost double or triple which i cannot afford again. Below is my departure details. Pnr no : zp1k9x My contact number : [protected]/[protected] Here, my complain is that if flight has been cancelled from the airline then why i am not eligible for full refund without any charges? I can understand if i would have cancelled then i have to pay other charges. I inquired other flight and they are giving full refund without any charges. I had a discussion with indigo customer care but i am not satisfied with the answer. I felt they are taking a disadvantage of this covid 19 situation and fooling all people. This is my humble request to you that please do the needful in this case. I believed that this is not a professionalism being a reputed airline. Was this information helpful? | |
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