[Resolved]  Indigo Airlines — regarding the flight cancellation charges

Address:Dakshina Kannada, Karnataka, 574142

Hi,

This is regarding the cancellation charges incurred from indigo airlines. PFA flight fare details and cancellation breakdown in case of cancellation.

Date :[protected] raising the complaint after the call with indigo customer care)
Flight Details:
May 13th 2018 IXE-BOM ( Mangalore - Mumbai) Airline - Indigo

And also there is no option to change the name of the passenger/ Transfer the ticket to other family member.

The flight fare is - Rs.4809.99
And the cancellation from indigo is - 3000

This is really frustrating for not having a good option to either cancel or transfer the ticket.

Could you please check this and take the necessary action against the airlines.

Regards,
Deepa
Ph: [protected]
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May 20, 2018
Complaint marked as Resolved 
IndiGo customer support has been notified about the posted complaint.
Verified Support
Apr 19, 2018
IndiGo Customer Care's response
Hi Deepa,

We understand your concern. As checked, our customer relations team has assisted you in regards to the raised concern. Kindly write to same mail id for further clarification on this.

Regards,
IndiGo Team
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