[Resolved]  Indigo Airlines — Reimbursement of cab fare to promised travel destination

Address:

Gurugram, Indigo

I am writing this to request reimbursement for the cab fare I had to pay from Mumbai to Pune due to the cancellation of Indigo flight 6E 522 from Ahmedabad to Pune (PNR - Z1FINH). I was notified of the cancellation after I had boarded my Indore to Ahmedabad flight with Indigo which was the first leg of the connecting flight I had to get to Pune. The only option I had once I reached Ahmedabad was to wait for almost 16 hours if I wanted a flight to Pune. Since I could not wait, I had taken an alternate flight (6E 5056) from Ahmedabad to Mumbai (PNR - Z1FINH) and had to take a cab from Mumbai to Pune which was suggested by the ground staff

I would like to request a reimbursement of the cab and toll fare for the remaining part of my journey (from Mumbai to Pune) - 2903 + 640 = INR 3537

The details of my booking are as follows: NR - Z1FINH Flight No. - 6E 522 From - Ahmedabad To - Pune

I have attached all the necessary documents such as the cab and toll receipt and boarding pass for your reference.