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Indigo Airlines — Reimbursement of Ticket Fare

Dear Sir, I made an online booking for my son from Dubai to Koch i on 05th May 2015 to travel on 21/08/2015. But due to some reasons i had to cancel the ticket on 12th July 2015. While cancelling as informed i opted for a refund to my account. But till now i have not received the amount to the credit of my account. Booking Reference- BB5LKA- Passenger Chd Avaneesh Namboothiri. Appreciate an urgent action on the above.
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Jul 26, 2015
Updated by VS Nampoothiri I contacted Indigo office in Dubai but no use. They cant underestand the reason for non refund
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