Indigo Airlines — Reported in time to board flight indigo 6 e 285 del to maa at 6:40 hrs on 16.10.16

Address:

Gurgaon, Haryana, 122001

Dear sir,
Mr. Naman Bharti and Paras Yadavwhose flight as mentioned was booked for 16.10.16 vide invoice no NF 27185 scheduled for departure at 6:40 hrs. Both reported at airport well in time as there was a long que for boarding pass. At the time of their turn the issue of boarding was refused and there was more than 35 min was left for flight take off.

No announcement or arrangement was made to bring forward passengers and there was a complete choas at the counter. It is clearly a total mismanagement to harrass passenger.

Even after meeting seniors no relief or alternate flight was given on the same ticket and we were forced to purchase new ticket for 10:10 am as reaching destination was essential.

It is requested to please attend to my grievance at the earliest and make complete refund of Rs. 17000.00 spent on two tickets from DEL to MAA. As no provision or special counter was arranged to early going flights.
With Regards
NARENDER YADAV
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