Indigo Airlines — Require mail regarding cancellation of flight for availing refund from ticket booking agency

MY self Shiny Suresh Kumar traveled from Mumbai to Dharamshala on 10 th Nov having PNR- HVM4QA ( Fligt no- 6E7485)with my family members.
The flight got cancelled because of bad weather and the money have been refunded to booking agency Balmer lawrie, but i didn't get refund yet from
the agency. As I reached the agency they have asked me to get a mail from Indigo flight agency regarding the cancellation of the flight from Delhi to Dharamshala. So requesting you to kindly mail me to ' [protected]@barc.gov.in ' theregarding the cancellation of Delhi to Dharamsala flight.
Kindly do the needful.