[Resolved] Indigo Airlines — reschedule of flight | |
Hi. I had a flight from jaipur to kolkata on 4th may. The flight got cancelled and the supervisor - akash gave us the option for 5th may jaipur to delhi, delhi - imphal and imphal to kolkata. However when we see the indigo website their was an option of giving us a flight on 4th may 9.05pm flight. This was not suggested to us. My schengen visa interview had to be cancelled for this. Was this information helpful? | |
Jun 10, 2019 Complaint marked as Resolved IndiGo customer support has been notified about the posted complaint. Verified Support May 06, 2019 IndiGo Customer Care's response Hi, We never wish to disrupt the travel plans. We always try our best to maintain flight schedules, however, our operations were affected due to bad weather. Further, we believe that our Customer Care team has assisted you with the best possible solution and look forward to your understanding. Regards, Team IndiGo | |
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