Indigo Airlines — Rude and Disrespectful Behaviour by Indigo Crew

Address:Indigo

I had a flight from mumbai to indore on 27th april, 2023. Because the flight was overbooked I was denied to board the flight and was asked to board the next flight. I had to take that flight in any case because I had an urgent work back in indore the next day. And there, because of the airline’s fault or whatever I was being denied the boarding pass. All this created a panic situation for me and family. At that time the female crew member attending passengers like me was extremely unhelpful and totally disrespectful. She was saying mean things about me and my family over call and was continuously taunting me about the fact that my father wanted to talk to her over call and ask her to let me board the flight.
This disrespectful behaviour is not acceptable from the crew members and I need a written apology from them along with compensation for them attempting to harm my sense of self pride. I request immediate resolution of this issue .
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Dear Ma'am/ Sir,

Thank you for writing to us. We would like to take a closer look into this and request you to share some more details on the same with us using the link https://bit.ly/3RSi1i4 so we may look into this further.

Regards,
Team IndiGo
Dear Ma'am/ Sir,

Thank you for writing to us. We would like to take a closer look into this and request you to share some more details on the same with us using the link https://bit.ly/3RSi1i4 so we may look into this further.

Regards,
Team IndiGo

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