[Resolved]  Indigo Airlines — safari bag torn at two places while travelling from hyderabad to jammu last destination on 09-05-19 ixj 6e-846/955 - reg.,

Sir,
I r. Varun krishna s/o r. Rajender kumar aged about:22 years occupation: student, r/o 22-2-108, dabeerpura, hyderabad-500024 phone. No.:[protected] or [protected]. I boarded indigo airlines fligt at hyderabad my journey up to jammu in between i got down at new delhi connecting fligt boarded at delhi and got down at jammu. I deposited my luggage bags at hyderabad and about to collect the same at jammu airport i have seen that my bag torn in two different places that is observed by your delivery incharge in jammu airport issued me property irregularity report (Pir) no. Ixj 6e 846/955 dated:09-05-19 mentioned passenger name as r. V. Krishna, tn. Baggage tag number : [protected], baggage description - bu -22, routing place: hyd-del-ixj, buj checked pieces : 1/15, brand name: safari, coming from - hyderabad, moving to: katra vaishno devi temple, ticket number qiewpt _seq.50), certified by indigo representative : puneet, his employee id no.:12733 delivery date of baggage:09-05-19.
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Jun 28, 2019
Complaint marked as Resolved 
IndiGo customer support has been notified about the posted complaint.
Verified Support
May 25, 2019
IndiGo Customer Care's response
Hi,

We are sorry for the inconvenience. As checked, our Customer Relations team is in touch with you and will assist you in the best way possible.

Regards,
Team IndiGo
Complaint comments 

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My flight 6E-6324 from Kolkata to New Delhi was cancelled on 4th May, 2019. I have yet not received the refund of my payment.

IndiGo Customer Care's response, May 23, 2019
Verified Support
Hello Siddharth,

Apologies for the inconvenience caused. As per our records, INR 3, 544 has been already refunded under the MJWCRA booking code in the initial mode of payment which was used at the time of reservation. Hence, We'd request you get in touch with the respective travel agency to claim your refund.

Regards,
Team IndiGo

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