[Resolved]  Indigo Airlines — seat allotment issue

Address:Shajapur, Madhya Pradesh, 465001

I had booked flight ticket on indigo with pnr no. Oh7q3d. When i booked the seats i was assigned was 1e and 1f for which i paid rs1600 from bombay to mangalore. The flight was rescheduled due to some technical problem. I was made to board on another flight. But at the airport when i got the boarding pass the seat no was changed to 18a and 18b.
I reached them on their customer care no regarding the issueof previous seats. They denied to rechange the seats and when i asked them about the amount which i had paid for, then replied will transfer to your bank account. When the flight was rescheduled why they did not informed the seat no previously alloted to me no longer will b the same.
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Jun 17, 2019
Complaint marked as Resolved 
IndiGo customer support has been notified about the posted complaint.
May 06, 2019
Updated by Appu Joseph
When the change of flight had been informed why they didn't informed about the seat change. When I called customer care and asked them what is the use of asking the people to pre book their seats.
May 07, 2019
Updated by Appu Joseph
Prebooked seats

May 07, 2019
Updated by Appu Joseph
Which later on changed to

Verified Support
May 08, 2019
IndiGo Customer Care's response
Hi,

We are extremely sorry for the inconvenience. Please be assured that one of our representatives will contact you at the earliest.

Regards,
Team IndiGo
Verified Support
May 08, 2019
IndiGo Customer Care's response
Hi,

We believe that our representative has contacted you. However, as requested let us know a convenient time to call you again.

Regards,
Team IndiGo
May 08, 2019
Updated by Appu Joseph
You can call in between 10am-7pm
Verified Support
May 09, 2019
IndiGo Customer Care's response
Hi,

Please be assured one of our representatives will contact you to address the concern.

Regards,
Team IndiGo
May 10, 2019
Updated by Appu Joseph
Ok sir
Verified Support
May 10, 2019
IndiGo Customer Care's response
Hi,

We believe that our team had a word with you and as per the conversation, we requested you to share the contact number via private message so we may connect.

Regards,
Team IndiGo
May 14, 2019
Updated by Appu Joseph
You haven't contacted me yet
Verified Support
May 17, 2019
IndiGo Customer Care's response
Hi,

As per our telephonic conversation earlier, we have requested you to share the contact no. via private message so we may connect with you again.

Regards,
Team IndiGo
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