[Resolved] Indigo Airlines

[Resolved] Indigo Airlines — seat booking

S Shivalisahil from Jammu, Jammu and Kashmir

I had booked indigo flight for delhi to goa for 2. When i tried to web checkin on airline website then it is showing all the seats paid or already booked. How can it be possible that from morning to evening postion of seats remain same and there is not even two seats together are vacant. It seams airline agency is here just to make money by fooling customer by offering tickets on better rate but making money by selling the seats. This is pathetic thing i have ever scene in this industry. Was this information helpful? No (0) Yes (0)
Jul 12, 2018 Complaint marked as Resolved IndiGo customer support has been notified about the posted complaint. Verified Support Jun 11, 2018 IndiGo Customer Care's response Hi, With reference to your post, we would like to inform you that IndiGo allows passengers to pre-book the seats from the time of confirmation of the reservation till 1 hour prior to the scheduled time of departure. Further, the seats are allocated on first come first serve basis. This may be the reason due to which you may find certain seats blocked while selecting the seats online. We would like to assure you that IndiGo is a transparent organisation and all our policies have been framed to comply with necessary regulatory guidelines. Also, we request you to share the booking details so we may look into this. Regards, IndiGo Team
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