Indigo Airlines — Staff behavior

Address:380004
Website:Www.goindigo.in

I was traveling from Delhi to Ahmadabad from flight no 6E 157, with my family, the check-in counter girl/lady was behaving so rudely with me regarding I'd for my children. She also taken our boarding passes and kept our luggage on hold and asked us very rudely to go and bring IDs of children. I was also surprised that she was asking birth certificate as photo id???? While traveling from Ahmadabad to Delhi they have allowed me. Why such different rules. Also indigo should inform well in advance that for all passengers ID is mandatory. I request to indigo to take necessary action against the lady of check-in counter (she was on g3 or g4) for misbehaving with customers being in a service industry. Awaiting for reply from indigo. Regards Chirag Panchal
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Nov 14, 2015
Updated by Chirag P
Travel date 13/11/2015
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Travel date 13/11/2015

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