[Resolved] Indigo Airlines — staff is very unhelpful

[Resolved] Indigo Airlines — staff is very unhelpful

P Priyanka25061994 from Pune, Maharashtra

My name is priyanka roy. Today i had a very bad experience with indigo. My flight is from pune to ngp. The flight is at 6 pm and i reached there at 5:20 pm and the lady sitting in the counter not allowing me to board. My mother is in icu. I begged her but she is not convienced. Really very bad experience. The lady don't have the etiquette. I will not prefer indigo from next onwards. Was this information helpful? No (0) Yes (0)
Jun 27, 2019 Complaint marked as Resolved IndiGo customer support has been notified about the posted complaint. Verified Support May 25, 2019 IndiGo Customer Care's response Hi Priyanka, We are extremely sorry to hear this and wish her a speedy recovery. May we request to share your contact number via private message? We'd like to connect with you on this. Further, please be assured that strict feedback will be shared with the concerned staff. Regards, Team IndiGo Regards, Team IndiGo
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Comments

Sujitht hanikkattu

from Gauribidanur, Karnataka

Pls help me to get my money back

Kalyan Ks

from Mumbai, Maharashtra

I attached confermation letter fake or original

Kalyan Ks's reply, May 21, 2019

Please reply sir

IndiGo Customer Care's response, May 24, 2019

Verified Support

Hi Kalyan,

Please be informed that this is not issued by the company. You may share your profile by click on https://bit.ly/2fV5HOE. If your profile gets shortlisted, one of our HR personnel will contact you. Hope this clarifies.

Regards,
Team IndiGo