Indigo Airlines — stoopped passenger to board the plane

Address:New Delhi, Delhi

I was scheduled to with my husband to goa with Indigo 9331. Where due to some unforeseen event I reached to the boarding pass window at 7:15 am where my scheduled flight was at 7.50 am. The indigo people put me and my husband in no show passenger list stating that we are delayed for boarding. Where i have personally seen them boarding passenger who reach half an hour prior to departure. Indigo has been doing this to charge hefty amount of flight differentiation taking advantage of situation of passengers.I begged them literally to let me board the flight but instead they asked us to pay 17000 for the next flight. I really want authorities to take action against them as they have made this a business tact and sales measure. Being a low cost airline they have started earning profit in this way from passengers. If I was having 17000 Rs to pay as a flight difference why should I have choose Indigo as a airline to travel.I should have paid heavy amount like this and should have booked tickets for jet or air india. Please take action against them its my humble request as they are fooling people who are in package fares. They spoiled my honeymoon and my desire to travel on flight. They do this when their flights are full .Where they offer seats on high price to passengers who can afford the ticket and issue NO show for passengers who are traveling on air package. This whole racket is going on between the travel companies and these airlines.
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    IndiGo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    53%
    Complaints
    5617
    Pending
    13
    Resolved
    2886
    IndiGo Phone
    +91 12 4435 2500
    IndiGo Address
    Level 1, Tower C, Global Business Park, Mehrauli-Gurgaon Road, Gurgaon, Haryana, India - 122002
    View all IndiGo contact information