| Address: | Kolkata, West Bengal, 700052 | | Website: | www.goindigo.in |
I was with baggage exceeding 15 kgs, had to pay for the excess. First I waited for 10 mins just for the amount to be paid then I went to 2nd last counter to pay as usual nobody was present. Again waited for 15 mins, went to other staff to atleast take payment and take my baggage. Only 10 mins was left to boarding time and as requested to supervisor she just spoke with utter arrogance as I am a beggar begging to let me board in. She just ignored talking to me and continously I was requesting her that time is passing away take payment and let me board. she just didnt responded and I missed boarding time. even after that none of the staff bothered. They did it purposely as I was flying just 2nd time and then I had to buy a ticket for the next flight and then suddenly there is staff on the cash counter. So money specific they are. If this is the service there isn't any difference between Indigo and any other airlines. I bought Indigo tickets paying higher as I thought the service would be best as I am not a frequent flier. Heights of absurdity. Never will I fly with Indigo. better travel by train. NEVER GO with INDIGO Was this information helpful? | 
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