[Resolved]  Indigo Airlines — the problem faced by us caused by indigo

Address:Hyderabad, Andhra Pradesh, 500013

Hii i have a flight ticket from colombo to banglore there are no indigo staff for check-in. We went to indigo but the office is locked. After asking employees they are telling lies that there are check-in counter only. But we searched everywhere but there are no indigo employees, our flight missed and they gave solution like by paying 5000 for one person they will move the ticket but that should be srilankan currency they are not even accepting indian currency because of there mistake we again booked a new flight by paying 9000 per customer we suffered alot in lanka because of indigo. Because of them i also missed my flight from banglore to hyd. They gave us mental torture.
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Jul 26, 2018
Complaint marked as Resolved 
IndiGo customer support has been notified about the posted complaint.
Verified Support
Jun 25, 2018
IndiGo Customer Care's response
Hi Sanjuna,

We regret to hear about your experience. kindly share the booking reference/PNR number so we may look into this.

Regards,
IndiGo Team
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