[Resolved]  Indigo Airlines — The revised itinerary is now 6E-176, on 27 Dec, BLR-BOM[protected] Web checking issue-free seat not available though selected

Address:Bangalore

Name : Abhaykumar. Contact : [protected]

I had selected seats when booking itself.

But I got this mail and when I try to do web checking It does not allow me to do Quik cheking as One seat of passanger Sangeetha is not selected. and I am forces to selecte a paid seat even for middle seats. It looks like a money making way by just saying change in flight # (other detaisl same), remove seat allocated and then force customers to shell out money. There is not seat avaialble for selecting fee. Even your quick checking is not working and blocked.

Looks pure cheating. Why should I be forced to pay for a saet when I have a ticket. Even when the Flight is like almost empty and all seats avaialble

If this does not get resovled immediately I will raise a complaign against this to customer Care and see that I am getting due respect and compensation for thsi medicore service by you

We regret to inform you that due to operational reasons, your itinerary booked under PNR PLWLYV has been revised. The revised itinerary is now 6E-176, on 27 Dec, BLR-BOM[protected] . Pre-booked seat if any, may not be available on the re-booked flight, please click https://bit.ly/2KP5u27, enter PNR details and click on select seat option to check and rebook alternate seat.
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Feb 6, 2023
Complaint marked as Resolved 
IndiGo customer support has been notified about the posted complaint.
Verified Support
Jan 03, 2023
IndiGo Customer Care's response
Dear Sir,

We regret the experience, however, due to the flight change the assigned seat was removed. Further, our team has assisted you with seat without any cost. We have duly noted the feedback.

Regards,
Team IndiGo
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