Indigo Airlines — Theft in hand baggage

Indigo Airlines — Theft in hand baggage

S Sanjiv Sawhney Jan 14, 2022 Jan 16, 2022 This thread was updated on Jan 16, 2022

While flying from Bangalore to Agra yesterday l forgot to carry my laptop bag but immediately as l came out l realized that l forgot to carry my laptop, immediately informed executive who sent a runner to fetch my bag later on in evening when l opened my bag my HP Laptop was missing so loss of not only laptop but important data as well Was this information helpful? No (0) Yes (0)
IndiGo customer support has been notified about the posted complaint.
1 Comment	Share
Submit Close

Related IndiGo reviews

View all 5608 IndiGo Reviews

Comments

IndiGo Customer Care

from Delhi, Delhi

Jan 16, 2022

Verified Support

Sir,

We regret the inconvenience caused. We never want our customers to go through any hassle.

Hand Baggage is in the power, possession, and custody of a Customer, therefore, the Customer is responsible for the said Hand Baggage. Please visit https://bit.ly/3y9O6In and refer to 11- Baggage for more information in this regard.

However, in case you require any further assistance in this regard, we request you to let us know the PNR via Facebook/Twitter DM so we can take a closer look.

Alternatively, you may also contact our customer care team OR write to us at customer.[protected]@goindigo.in for more assistance.

We look forward to your kind understanding.

Regards,
Team IndiGo