Indigo Airlines — This complaint is regarding misbehavour n heartless staff

Address:	Mumbai City, Maharashtra, 400077
Website:	www.indigo.com

Indigo Airlines — Inconvinience caused due to indigo boarding counter and misleading the passenger.
Hi I'm pooja we were family of 4 v had flight on Apr 28, 2016 to catch from Mumbai to indore at 10:40am, we had reached 3-4 mins late I was told that the boarding is closed my uncle had already informed them that we r on the way reaching in 5 mins disheartened staff soo rude in spite o[censored]s requesting them 100 times that all r family members are there let us go 5 mins late is considerable bt the manager n staff refused consistently dint even bother and told to purchase another ticket of the next flight by paying 4700 each v requested to compensate a bit n settle for 2000 they dint even bother to settle said i[censored] cn pay this much orelse v can't help it ...suchhhhh kind of rude behavior haven't seen in my lifee...N although without even refunding the money of the previous one... I request you to kindly refund the money and take necessary actions or else I ll lodge a complaint in consumer forum related to this matter. Thank u