[Resolved] Indigo Airlines — Ticket booked twice due to Indigo unsuccessful payment error

[Resolved] Indigo Airlines — Ticket booked twice due to Indigo unsuccessful payment error

A a1ashiish Jul 31, 2022 Sep 1, 2022 This thread was updated on Sep 1, 2022

I have booked the flight ticket from Singapore to Pune for the travel date 11th Aug 2022. After entering the Payment details via Internet Banking, the Indigo page showed the payment unsuccessful error. I tried again to book and then I received two tickets (different PNR) and two transactions of the same amount were made on my bank account. Here are the PNR Details - 1) XSN4PN 2) GQ1T3A I' trying to reach Indigo since 26th July. Sent emails, & messages on WhatsApp & FB messenger but no reply yet. Very frustrating. Was this information helpful? No (0) Yes (0)
Oct 19, 2022 Complaint marked as Resolved IndiGo customer support has been notified about the posted complaint. Verified Support Sep 01, 2022 IndiGo Customer Care's response Dear Sir, As checked, the refund is initiated from our end to the original mode of payment. We request you to connect with your concerned bank for further assistance on this. Team IndiGo
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