[Resolved]  Indigo Airlines — ticket booked with meals

I have booked tickets ne624t for my parents (Senier citizens) in indigo 6e-6965 31/12 from bangalore to kochi. As a value added service, already purchased meal online. No meals were served to them in the flight. My parents are very old and really disappointed on the poor customer service the flight is offering. I need the complete refund for this inconvenience.
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Mar 19, 2018
Complaint marked as Resolved 
Verified Support
Feb 12, 2018
IndiGo Customer Care's response
Hi,

Apologies for the delayed response. With regards to your request, under PNR NE624T, may we request you to share the meal stub, attached to the boarding pass. So that we may assist you further in your concern.

Regards,
IndiGo Team
Oct 20, 2019
Updated by dipingeorge
Hello Indigo Team,

Overlooked the response as your feedback was late.Attaching the ticket screenshot .Meals orders but not served during the flight .Need reimbursement for the cause.

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